Program Highlights
- Apply business knowledge: Learn about human behavior, labor relations, and employment law.
- Manage conflict: Practice using negotiation, facilitation, mediation, and arbitration.
- Rely on data: Research, collect, analyze, interpret, and effectively communicate about data.
- Identify issues: Diagnose problems within a real organization and propose solutions.
- Recognize diversity: Understand differences in cultures and world views that inform human behavior.
- Employ best practices: Create, implement, and assess programs that foster workforce development.